Shipping policy
Shipping Policy
Shipping Locations:
We currently ship only within India.
Shipping Charges:
- Standard Shipping: ₹50 for all orders under ₹1,000.
- Free Shipping: On orders over ₹1,000.
Shipping Time:
- All orders are processed and dispatched within 1 day after the order is placed.
- Delivery times vary by location, but typically range between 2-4 business days from the date of dispatch.
Order Tracking:
Once your order is shipped, you will receive an email and a whatsapp from Greenatva with tracking information. You can track your package via the provided link to stay updated on its delivery status.
Delivery Issues:
In case of any delivery issues, such as a delay or an undelivered package, please contact our support team at support@greenatva.com or 9266512268. We will assist you in resolving the matter as quickly as possible.
Returns Policy
No Returns Policy:
Due to the nature of our products, we do not accept returns once the order has been delivered. We strive to provide detailed product descriptions and images to help you make an informed purchase.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 48 hours of receiving the product. You can reach us at support@greenatva.com with your order number and a clear photo of the damaged or defective product. We will review the issue and, if eligible, arrange for a replacement or a refund.
Customer Satisfaction:
Your satisfaction is our priority. If you have any concerns or questions regarding your order, please do not hesitate to reach out to us. We are here to help!
